FAQs

Why must I have a mattress protector?

There are 4 key reasons why a mattress protector is a necessity:

• If your mattress is stained your warranty is void: If your mattress is stained, the warranty on your bed is void. The manufacturer will no longer repair or replace your mattress as part of your warranty, even if the fault is unrelated to the stain. This means it is imperative to keep your mattress stain-free.
• A mattress protector keeps your mattress clean: You may go to bed freshly showered every evening, but this does not mean your mattress is staying clean. When you perspire at night, this moisture passes through the sheet and onto the top layer of the mattress. Your tears, saliva, blood, and other fluids can also seep through. A mattress protector prevents these from reaching the mattress surface.
• A mattress protector helps prevent dust mite allergies: Dust mites thrive on dead skin cells. With a mattress protector, these can be cleaned off regularly, preventing dust mite accumulation. Dust mite allergies cause symptoms like sneezing, streaming eyes, and a runny nose, which can be avoided with a protector.
• A mattress protector will keep the mattress feeling new: The fabric and comfort layers of your mattress will stay dry, preventing moisture-related deterioration in foam. This extends the mattress’s comfort and keeps the fabric looking fresh. If you don’t have a mattress protector, consider buying one immediately.

Shop for your mattress protector here.

How hard should my mattress be?

It is a common misconception that a hard mattress is better for you. All of the mattresses supplied by Bedworld offer support, so choose the mattress that you feel you can fall asleep on. Don’t go too hard or too soft.

What size bed should I choose?

Always choose the biggest bed possible. This means it must fit in your bedroom and be the best you can afford. For an ideal night’s sleep, you need as much space as possible. If you are sharing a bed with a partner, ensure there’s enough space for both of you.

Double sided or no turn mattress - what's the difference?

Double Sided: This type of mattress has comfort layers on both sides. You can sleep on either side and must turn it regularly. A double-sided mattress lasts longer and is preferred by hotels. No Turn design: This mattress has comfort layers on one side only. It’s more convenient as it doesn’t need turning and often feels more plush.

To learn more about the difference and see what is best for you, click here.

Does Bedworld Online offer Guarantees?

All beds supplied by Bedworld Online offer guarantees and warranties directly from the manufacturer. Bedworld Online only uses suppliers with a proven track record for resolving manufacturing fault complaints satisfactorily. In the event of a fault, Bedworld Online will facilitate a claim with the supplier. Your proof of purchase is required for your guarantee and warranty.

Where can I view your beds in person?

Bedworld Online has a showroom in Edenvale where you can lie on a bed and see if it’s right for you. The address is 100 Van Riebeeck Avenue, Edenvale.

Does Bedworld Online sell beds from top Brands?

Yes, Bedworld Online sells leading brands including Serta, Cloud Nine, Restonic, Henwood, Bamboo Beds, Rest Assured, Bed Lab, CBD, and others. Our Bamboo Beds range offers great quality and best value in its price range.

Does Bedworld Online Deliver?

We deliver in Gauteng for a flat rate of R300 and offer free delivery in Gauteng on purchases over R4999. Request a quote for a no-obligation quote for delivery to all other areas. Once an order is placed and payment is received, our warehouse will contact you to arrange a convenient delivery date and time window.

How does Payment work?

Bedworld offers secure online payments through the Payfast payment network. With Payfast, you can pay by Instant EFT, Mastercard, Masterpass, Visa, PayD, and Mobicred. Mobicred provides an online credit facility with 12 months to pay—learn more here. Another option is FinChoicePay, where you can apply at checkout and pay in instalments from 3 to 12 months. You can also pay by EFT with banking details provided on your invoice. In our Bedworld showrooms, EFT, credit card, and cash payments are accepted.